SIM and Handset Insurance
Protect Your Handset and SIM Card
Your mobile phone is a valuable asset, but it is exposed to risks every day. So Altech Autopage Cellular has developed a range of insurance policies specifically for you.
You can insure your cellular telephone for less than the average premium:
Handset insurance protects against loss, damage, and theft, for as little as R29 a month. - You can choose from a suite of insurance policies that cover your handset for as much as R15 000 and protect you against fraudulent and unauthorised use between R1 000 to R2 000 depending on your insurance package.
- Mechanical problems and water damage do occur, so we’ve built in coverage for these to.
- Your insurance policy also includes valuable cover against retrenchment and death. For example, if you are retrenched by a company and you have had your insurance with Altech Autopage Cellular for 3 months, the insurance will settle your Altech Autopage Cellular subscription fees up to R3 600, depending on your insurance package.
What to do if your phone is stolen:
Simply call our customer service on 0861 23 24 24 and we will suspend your line once your ID number has been verified.
Should you need to blacklist your phone for insurance purposes, download the form and fill it out and fax it to +27 11 650 6532.
Remember that your cellular telephone is not automatically insured, so get the affordable peace of mind of insuring, by calling our insurance department on: 0861 746 444 today. Office hours: 08:30 to 17:00 Monday to Friday or visiting any of our retail partners.
Handset Insurance suite of policies for you – rates effective from November 2011
| Insurance Package | insurance 1000 | insurance 1500 | insurance 3000 | insurance 5000 | insurance 7500 | Insurance 10 000 |
insurance 15 000 |
| Monthly Premium | R29.00 | R43.00 | R55.00 | R73.00 | R95.00 | R118.00 | R133.00 |
| Phone value up to | R1 000.00 | R1 500.00 | R3 000.00 | R5 000.00 | R7 500.00 | R10 000.00 | R15 000.00 |
| Water Damage | R350.00 | R350.00 | R350.00 | R350.00 | R500.00 | R500.00 | R750.00 |
| 1st Claim Excess | R250.00 | R250.00 | R350.00 | R350.00 | R500.00 | R500.00 | R750.00 |
| 2nd Claim Excess | R350.00 | R350.00 | R500.00 | R500.00 | R750.00 | R750.00 | R1000.00 |
| 3rd Claim Excess | R500.00 | R500.00 | R750.00 | R750.00 | R1000.00 | R1000.00 | R1500.00 |
Sim Insurance
Your SIM card is a valuable item worth protecting against loss, theft, and damage. Without your card, you will not be able to make or receive calls, and if it falls into the wrong hands, you could face the cost of unauthorised usage. In addition, a replacement SIM card is expensive.
The smart solution is AutoSIM, an insurance option that’s almost not an option. For a very small monthly premium of R4.00 per month (incl VAT), AutoSIM guarantees to replace your lost, stolen, or damaged SIM card without delay. In addition, your old card will be blocked and so rendered useless to anybody else. All you need to do is follow the same procedure as you would if your phone were stolen.
AutoSIM is simple and ensures you’re back in action, without a change of telephone number, in the shortest time possible. This service is even more valuable because for no extra charge it includes death and disability cover. In the event of death or disability your cellular telephone account is paid to a maximum amount of R1 140.00 including VAT. It will be paid in the month in which death or disability occurred, ensuring no extra worries for your loved one.
Please note: a death or medical certificate must be supplied in order to claim this cover.
Please note:
Rendering your SIM card invalid, due to 10 successive incorrect entries of your PUK number, is not covered by AutoSIM
Price for replacing you SIM without SIM insurance:
| Vodacom | R105 |
|---|---|
| MTN | R140 |
| Cell C | R140 |
| Attachment | Size |
|---|---|
| Claim and Blacklisting form.pdf | 45.1 KB |
Developed by Altech Technology Concepts © 2012